This Privacy Policy explains how 288wi collects, uses, stores, shares and protects your personal data when you use our Platform. We are committed to handling your information with transparency and care.
These cards summarise our core privacy principles. They complement — and do not replace — the full policy text below. Please read all sections carefully.
All data transmitted between your device and 288wi is protected by 256-bit SSL/TLS encryption. Account data is stored on secured servers with access restricted to authorised personnel only. We apply technical and organisational safeguards proportionate to the sensitivity of the data held.
288wi does not sell, rent or trade your personal information to third parties for marketing purposes. Data shared with service providers is subject to strict contractual data-processing obligations and is limited to what is necessary for operational purposes.
You have rights to access, correct, restrict and request deletion of your personal data. You may also object to certain processing activities. These rights are exercisable by contacting our support team, subject to applicable legal and regulatory requirements.
We collect only the personal data necessary to operate your Account, process transactions, comply with KYC and legal obligations, and deliver a high-quality user experience. We do not collect data for collection's sake.
We use cookies and similar tracking technologies to maintain session security, analyse Platform usage and improve performance. You can manage cookie preferences through your browser settings. Details of cookies used are set out in Section 9 of this Policy.
Personal data is retained only for as long as necessary for the purpose for which it was collected, or as required by applicable regulatory and legal obligations. Data that is no longer required is securely deleted or anonymised in accordance with our retention schedule.
This Privacy Policy ("Policy") describes how 288wi ("we", "us", "our", "the Operator") collects, processes, stores, shares and protects personal data relating to individuals ("Users", "you") who access or use the 288wi Platform, including the website at https://288wi.cam and any associated mobile interfaces or services.
288wi is an online sports betting and casino information platform operating as an English-language service principally targeting adult users in Pakistan and other eligible jurisdictions. We are committed to handling personal data responsibly, transparently and in accordance with applicable data protection principles.
By registering an Account on the Platform or continuing to use 288wi following notification of changes to this Policy, you acknowledge that you have read and understood how we handle your personal data as described herein.
This Policy should be read alongside our Terms & Conditions. In the event of any conflict between the Terms and this Policy on data-processing matters, this Policy prevails.
For the purposes of this Policy, the following definitions apply:
We collect the following categories of Personal Data in connection with your use of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, CNIC number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile phone number, city/region | Account communications, support, notifications |
| Financial Data | Deposit/withdrawal amounts, PKR transaction records, payment method identifiers | Payment processing, AML compliance, fraud prevention |
| KYC Documents | CNIC copy, proof of address, payment method proof | Identity verification, regulatory compliance |
| Technical Data | IP address, browser type, device ID, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Behavioural Data | Betting history, game session data, pages visited, click patterns | Responsible gambling monitoring, personalisation, analytics |
| Communications Data | Support chat transcripts, email correspondence | Dispute resolution, quality assurance, legal compliance |
We collect Personal Data through the following means:
Where applicable data protection law requires a legal basis for processing Personal Data, 288wi relies on the following bases:
We use the Personal Data we collect for the following purposes:
We do not use your Personal Data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review, except where legally required or explicitly disclosed.
288wi does not sell, rent or trade your Personal Data to third parties for commercial purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual safeguards:
All third parties with whom we share Personal Data are required to process it only for the purposes specified, to maintain appropriate security measures, and to comply with applicable data protection obligations.
The 288wi Platform operates internationally and your Personal Data may be transferred to, processed or stored in countries outside of Pakistan. Where such transfers occur, 288wi will implement appropriate safeguards to protect your data, which may include:
By using the Platform, you acknowledge that your Personal Data may be transferred, processed and stored outside Pakistan in connection with the operation of our services.
288wi uses cookies and similar technologies to operate the Platform and improve your experience. The categories of cookies we use are as follows:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, Account security, fraud prevention | Yes — cannot be disabled |
| Functional | User preferences, language settings, interface customisation, remembering login state | Optional |
| Analytical / Performance | Anonymised page-view data, session duration, navigation paths, error tracking | Optional |
| Security / Anti-Fraud | Device fingerprinting, bot detection, suspicious activity identification | Yes — required for Platform integrity |
You can control and delete cookies through your browser settings. Please note that disabling strictly necessary cookies may prevent the Platform from functioning correctly. Disabling analytical cookies will not affect your ability to use core Platform features.
We retain your Personal Data for as long as your Account is active and thereafter for the periods required by applicable legal and regulatory obligations. General retention guidelines are as follows:
When Personal Data is no longer required for the purpose for which it was collected and no legal retention obligation applies, we will securely delete or anonymise it in accordance with our data management procedures.
Subject to applicable law and our legal obligations, you have the following rights in relation to your Personal Data held by 288wi:
You have the right to request a copy of the Personal Data we hold about you, along with information about how it is processed.
You have the right to request correction of inaccurate or incomplete Personal Data we hold about you. You can update many details directly through Account Settings.
You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. Regulatory requirements may prevent complete erasure in certain cases.
In certain circumstances, you may request that we restrict processing of your Personal Data — for example, while the accuracy of data is disputed or an objection to processing is being assessed.
Where processing is based on your consent or on a contract, you have the right to receive your Personal Data in a structured, commonly used and machine-readable format.
You have the right to object to processing of your Personal Data where that processing is based on legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your rights.
Where we process your data based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
To exercise any of these rights, please contact our support team via live chat or at the email address set out in Section 16. We will respond to verified requests within 30 days, or such other period as may be required under applicable law. We may need to verify your identity before processing any request.
288wi implements a range of technical and organisational measures to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include, but are not limited to:
Notwithstanding these measures, no method of electronic transmission or storage is completely secure. If you become aware of any suspected security incident relating to your Account, please notify our support team immediately. See Section 6 of our Terms & Conditions for Account security responsibilities.
The 288wi Platform is strictly intended for adults aged 18 years or over, or the higher minimum age required by the Operator's licence jurisdiction. We do not knowingly collect Personal Data from individuals below the applicable minimum age.
If we discover or are notified that a registered Account belongs to an individual below the minimum permitted age, we will:
If you believe that a minor has registered an Account on 288wi, please contact our support team immediately. We take underage gambling prevention seriously and will act promptly on all such reports.
The 288wi Platform may reference or integrate services from third-party providers — including payment processors, game content providers and data feed partners. This Policy applies only to data processed by 288wi as Data Controller. Third-party services are governed by their own privacy policies, which we encourage you to review.
288wi is not responsible for the privacy practices or content of any third-party service providers or their platforms. The mention of payment references such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah on the Platform is for contextual familiarity only. Such references do not imply that those organisations endorse 288wi, affiliate with gambling services, or are responsible for how we handle your data.
288wi reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will:
Your continued use of the Platform after the publication of an updated Policy constitutes your acceptance of the changes. We recommend that you periodically review this page to stay informed about how we protect your Personal Data.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a complaint about how we have handled your Personal Data, please contact our Data Privacy team through the following channels:
Please include "Privacy Request" or "Data Complaint" in the subject line of any written communication to ensure prompt routing to the appropriate team. We aim to acknowledge all written privacy requests within 5 business days and to respond in full within 30 days.
If you are dissatisfied with our handling of your data or our response to a privacy complaint, you may have the right to escalate your complaint to a relevant data protection supervisory authority under applicable law. Please consult a local legal professional for guidance specific to your jurisdiction.
Now that you understand how we handle your data, explore the full 288wi experience — live sports betting, casino games and responsible gambling tools, all in PKR.
Adults 18+ only, or the higher minimum required by the operator/licence jurisdiction. Local laws may restrict gambling. Play responsibly.